How to Get Synthetic Monitoring to Work in New Relic

How to Get Synthetic Monitoring to Work in New Relic-New Relic is a powerful application performance monitoring tool that provides valuable insights into the performance and availability of your web applications. One of the key features offered by New Relic is synthetic monitoring, which allows you to simulate user interactions with your application from different locations around the world. In this article, we will guide you through the process of setting up synthetic monitoring in New Relic and help you make the most out of this powerful feature.

How to Get Synthetic Monitoring to Work in New Relic

1. Introduction to Synthetic Monitoring

Synthetic monitoring allows you to proactively monitor your web applications by simulating user interactions. It helps you identify performance bottlenecks, detect errors, and ensure that your application is functioning as expected from different geographical locations.

2. Benefits of Synthetic Monitoring

(How to Get Synthetic Monitoring to Work in New Relic)

– Early detection of performance issues: Synthetic monitoring helps you identify performance issues before they impact real users, allowing you to take corrective actions in a timely manner.
– Global performance insights: By simulating user interactions from different locations, you can gather data on how your application performs across different regions.
– Improved user experience: Synthetic monitoring helps you ensure that your application is providing a smooth and seamless experience to users, regardless of their location.
– Enhanced reliability and availability: By monitoring critical user flows, you can identify and address any availability issues in your application.
– Benchmarking against competitors: Synthetic monitoring allows you to compare the performance of your application with that of your competitors, helping you gain a competitive edge.

3. Getting Started with Synthetic Monitoring in New Relic

To start using synthetic monitoring in New Relic, follow these steps:

1. Sign in to your New Relic account or create a new account if you don’t have one.
2. Navigate to the Synthetic Monitoring section in the New Relic dashboard.
3. Click on the “Add a Monitor” button to create a new synthetic monitor.

4. Creating a Synthetic Monitor

When creating a synthetic monitor, you need to define the target URL and choose the monitor type. New Relic provides several monitor types, including simple browser, scripted browser, and scripted API monitors. Select the monitor type that best suits your monitoring needs.

5. Configuring Monitor Settings

Once you have created a synthetic monitor, you can configure various settings such as the frequency of monitoring, locations from which the monitor will run, and alerting thresholds. These settings ensure that your monitor runs at regular intervals and provides you with accurate data.

6. Defining Monitor Behaviors

How to Get Synthetic Monitoring to Work in New Relic


To simulate user interactions, you need to define the monitor behaviors. This includes specifying the steps the monitor should take, such as clicking on buttons, filling out forms, and navigating through different pages. By accurately defining the monitor behaviors, you can mimic user interactions and gather meaningful data.

7. Setting Up Alert Policies

Alert policies allow you to define conditions under which you want to be notified. For example, you can set up an alert policy to notify you when the response time of your application exceeds a certain threshold or when a specific error message is encountered. Configuring alert policies ensures that you stay informed about any issues with your application.

8. Analyzing Synthetic Monitoring Data

New Relic provides powerful analytics and reporting capabilities for synthetic monitoring data. You can analyze response times, error rates, and other metrics to gain insights into the performance of your application. Use this data to identify trends, troubleshoot issues, and make data-driven optimizations.

9. Optimizing Your Applications with Synthetic Monitoring

Synthetic monitoring not only helps you identify issues but also provides opportunities for optimizing your applications. By analyzing the performance data collected through synthetic monitoring, you can identify areas for improvement, optimize your code, and enhance the overall user experience.

10. Best Practices for Synthetic Monitoring in New Relic

– Regularly review and update your synthetic monitors to ensure they accurately reflect user interactions.
– Monitor critical user flows to prioritize areas of improvement.
– Use global monitoring locations to understand the performance of your application across different regions.
– Set up alert policies to receive timely notifications about performance issues.
– Combine synthetic monitoring with other New Relic features, such as real user monitoring and infrastructure monitoring, for comprehensive performance insights.

11. Troubleshooting Common Issues

While synthetic monitoring is a powerful tool, you may encounter some common issues along the way. Here are a few troubleshooting tips:

– Check monitor configurations for accuracy.
– Verify that the monitor is running from the expected locations.
– Review error messages and logs for insights into the issues.
– Ensure that the target URL is accessible and functioning properly.

12. Integrating Synthetic Monitoring with Other New Relic Features

New Relic offers a suite of performance monitoring tools. By integrating synthetic monitoring with other features such as real user monitoring and infrastructure monitoring, you can gain a holistic view of your application’s performance. This integration allows you to correlate data and identify relationships between different metrics.

13. Real-World Use Cases of Synthetic Monitoring

– E-commerce websites can use synthetic monitoring to ensure smooth checkout processes and identify performance issues during peak traffic.
– Banking applications can monitor critical transactions and ensure that user interactions are secure and reliable.
– SaaS companies can use synthetic monitoring to track service-level agreements (SLAs) and meet customer expectations.
– Media streaming platforms can monitor video playback performance across different devices and locations.


Synthetic monitoring in New Relic is a valuable tool for monitoring the performance and availability of your web applications. By simulating user interactions, you can proactively identify issues, optimize your applications, and provide an exceptional user experience. Follow the steps outlined in this article to get started with synthetic monitoring in New Relic and unlock the full potential of this feature.

Frequently Asked Questions (FAQs)

Q1: Is synthetic monitoring available in all New Relic plans?

Yes, synthetic monitoring is available in all paid New Relic plans.

Q2: Can I customize the frequency of synthetic monitoring checks?

Yes, you can customize the frequency of synthetic monitoring checks based on your monitoring needs.

Q3: Can I monitor APIs using synthetic monitoring in New Relic?

Yes, New Relic provides scripted API monitors that allow you to monitor APIs and ensure their availability and performance.

Q4: How many locations does New Relic offer for synthetic monitoring?**

New Relic offers a wide range of monitoring locations across the globe, allowing you to monitor your application’s performance from different geographical regions.

Q5: Can I receive alerts when my synthetic monitor encounters errors?

Yes, you can set up alert policies to receive notifications when your synthetic monitor encounters errors or exceeds defined thresholds.

In conclusion synthetic monitoring in New Relic empowers you to gain valuable insights into your application’s performance and ensure a seamless user experience. By following the steps outlined in this article, you can set up and optimize synthetic monitoring to proactively detect and address issues, leading to improved performance, reliability, and user satisfaction.

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